Olympia, WA - headquartered Aircare FACTS Training will begin offering a new International Business Aviation Flight Attendant Service Training course at their Amsterdam facility beginning in February 2012.

The two-day international service training course is designed and instructed by Training Solutions’ Dietmar Duller, a leader in international etiquette, protocol and food service.

Participants of the service training learn among other things, customs and etiquette for different cultures, creating customer-focused environments on board the aircraft, wine and beverage service, table setting, and food preparation and presentation techniques. 

The course also includes understanding corporate identity and the important role flight attendants have in preserving the integrity of the companies they work for. “International Flight Attendants are generally in more complex situations than those who fly solely in America,” says Duller. “Not only must they learn the etiquette, and service protocol of many cultures ranging from Asia and the Middle East to the European and Western European countries; but also what foods, wines, coffees and teas to purchase, how to prepare them, and then how to serve them. It’s complicated but not impossible if one focuses on the details. My service course is all about the details.” Aircare FACTS Training provides emergency procedures training for business aviation crewmembers. The company announced the opening of their fixed based facility in Amsterdam the Netherlands in March 2011.
	Dietmar Duller.

The service training course is offered in conjunction with emergency training with set scheduled course dates for 2012.

“We’re delighted to have partnered with Mr. Duller for our service portion of the Aircare FACTS Training program,” says Jeffrey Roberts CEO of Aircare Solutions Group and Aircare FACTS Training. “Dietmar is world-renowned and I believe that his service instruction combined with our aircraft emergency procedures instruction represents the best crewmember training in the world.”

BlueSky Business Aviation News | 17th November 2011 | Issue #151

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